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March 2012
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Event Date > 9/27/2012


CIBN Upcoming Events/Programmes

Execution of MOU with Babcock University Ilishan Remo, Ogun State at Bankers House, Lagos by 11.00a.m

September 27, 2012

CIBN Examination (October Diet)                                                      
Contact person: Bola: 08023254114

October 3-5, 2012

CIBN Port-Harcourt Branch: Annual Dinner
Hotel Presidential, Port-Harcourt, : 5.00pm

Contact person: Chinedum Anowuru, JP, FCIB: 08037505184/08055457543

17th October, 2012,

IFS, London           
Contact person: Tope: 08033844605                                            

October 19, 2012

2012 Fellowship Investiture at Federal Palace Hotel, Lagos
Contact person: Muyiwa: 08023184400

October 20, 2012

2012 Annual Lecture, (Lagos) 
Topic: ’’The New Agricultural Transformation in Nigeria: Opportunities for Banks & Other Stakeholders in Economic Diversification.’’

Guest Speaker: Dr. Akinwunmi Adesina, Hon. Minister of Agriculture and Natural Resources
(Contact person: Tim: (08023421443)

October 25, 2012

“The on “Workshop on Corporate Tax Administration and Management (Emerging Issues in the Taxation of Banking Institutions in Nigeria)” For Contact:   Uche :  08033441790;    Peter:  08028444550

October 31 – November 1, 2012

46th Annual Bankers Dinner at Federal Palace Hotel, Lagos

Special Guest of Honour: Mallam Sanusi Lamido Sanusi, CON, FCIB, Governor, Central Bank of Nigeria   

(For sponsorship/Advert: contact: Nelson: 08028289271)

November 2, 2012

Honorary Senior Members’ Investiture at Ijewere Hall, Bankers House

Contact person: Muyiwa: 08023184400

November 30, 2012

Theme:  “The Judiciary in Effective Dispute Resolution in the Nigerian Banking Industry”. National Judicial Institute, Abuja

(Contact: Uche :  08033441790; Peter:  08028444550)

December 5 – 6, 2012




Event Date > 3/19/2013


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Event Date > 4/24/2013




Date:                         24- 25 April, 2013

Venue:                       Sheraton Hotels & Resorts 
                                  30, Mobolaji Bank-Anthony Way, Ikeja, Lagos


Target Audience:      Risk management staff of both the regulators and operators in the financial industry.  


Lead Speakers include:

·         Professor Gianfranco Vento, Consultant to the Central Bank of Nigeria

·         Mrs. Agnes O. Martins, Director, Banking Supervision, Central Bank of Nigeria

·         Deacon Segun Ajibola, P.hd, FCIB, 2ND Vice President, CIBN

·         Mr. Ademola Adeniran, Akintola Williams Deloitte

·         Dr. Emmanuel Abolo, HCIB, Chief Risk Officer, NEXIM


For enquiries: 08098553907, 08027744271, 08060559705





Event Date > 6/26/2013


Date:            June 26 -28, 2013

Venue:         Le Meridien, Ibom Hotel & Golf Resort, Uyo


The nation is currently facing one of its known most difficult times in history as a result of   insecurity for life and property occasioned by acts of terrorism, kidnapping, etc. These have become major threats not only to national peace and socio-economic development, but in particular financial institutions whose stock-in-trade is cash and financial instruments, needed by everybody. Consequently, financial institutions may become easy targets for successful attacks if the fight against terrorism and other serious security threats are not waged with knowledge and understanding, even at the micro-enterprise level.

The Security Manager in the financial institution is saddled with the responsibilities, among others, of managing terrorism and timely response in the event of security emergencies such as kidnapping, bombing, etc.

This retreat which is an annual gathering of Security Managers in the financial services industry, has for the 6th Edition as its theme, “Managing Terrorism and Security Emergencies in the Workplace”.  It is aimed at equipping the Security Manager with new knowledge and skills in the management of terrorism and other emergency security matters.


Learning Objectives

At the end of the Retreat, participants should be able to, among others:

         Understand different types and methods of terrorism threats that may be posed to
            financial institutions.

           Understand global initiatives in fighting terrorism and other security threats.

           Understand the roles of the Security Manager and other stakeholders in the
              management of security emergencies in the workplace. 

           Appreciate the importance of collaborating with Security Agencies in achieving
              effective and efficient security management.        

           Understand how to respond in the event of a security emergency.

           Develop emergency response management policies, strategies and action plans.


           An Overview of security situation and implications in the Nigerian financial industry.

           Effective Management of security Challenges in the workplace.

           International and Domestic Initiatives in Combating Terrorism and other security.

          The role of the Security Manager and other stakeholders in the management of
              security threats.

          Developing Corporate Emergency Response Management Policies, Strategies and
             Action Plans.

          Case Studies in Emergency Security Management.

          Syndicate Session.

Who Should Attend?         

          Security Managers and Security Operatives of the Regulatory/Supervisory
             Authorities. Security Managers of Development Finance   Institutions.

          Security Managers and Operatives of Deposit Money Banks and Other Financial

          Regional Security Coordinators/ Supervisors of Banks and Other Financial

          Chief Executive Officers of Security Firms

          Vendors of Equipment/Facilities.

          Security Consultants for financial institutions.



Banks and other participating institutions are expected to nominate at least three security personnel to attend the Retreat as issues of critical importance would be discussed.  List of nominees/payment for the retreat should reach the Institute by June 20, 2013 to enable us to conclude arrangement with the Hotel. 

Participation Fee   

N200,000.00 (Two Hundred Thousand Naira) only per participant which covers Workshop Materials, VAT, Accommodation, Feeding, etc). Discount of 5% will be given to institutions that send 4 participants and above.

Mode of Payment    

Bank Cheque/Draft drawn in favour of The Chartered Institute of Bankers of Nigeria or E-payment to Guaranty Trust Bank Plc. (Account No. 0000845051, Sort Code: 058152010)   

Please contact Pat ((08101061334, or Rufus (08023251283,


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Event Date > 7/23/2013


Many Nigerians, for numerous reasons are unbanked and lack access to formal financial services.


According to CBN statistics, about 46.3% of adult Nigerians are excluded from financial services. The CBN governor, Mallam Sanusi Lamido Sanusi identified three major stakeholders i.e. providers, enablers and supporting institutions as the enhancers and supporters of its efforts to achieve the National Financial Inclusion Strategy (NFIS). The purpose of NFIS is to strategize on reducing the exclusion rate to 20% by 2020.  


It is in this vein that the Chartered Institute of Bankers of Nigeria has designed this workshop to provide an engagement platform for all stakeholders to harness ideas on major issues to be considered and how financial inclusion can be modeled, implemented and achieved in Nigeria.



At the end of the workshop, policy makers, operators and indeed, all participants should be able to:

         Understand Financial Inclusion and requirements for successful initiation and implementation.

         Guide against or mitigate risks associated with Financial Inclusion programmes.

         Understand the roles to be played by various stakeholders to  ensure the success of Financial Inclusion in Nigeria.

         Learn lessons from places where financial inclusiveness programmes exist and have succeeded.



         Overview of Financial Inclusion: (Including Concepts, Rationale, Scope, Merits, Demerits, Implications etc.)

Regulatory and Statutory Imperatives for Financial Inclusion in Nigeria.

National Financial Inclusiveness Programme: The Role of Stakeholders

National Financial Inclusion Framework and Models: Experiences and Lessons from India and other Jurisdictions.

The Philippines Microfinance and Financial Inclusion Experience.

Information Communication Technology in Effective Implementation of Financial Inclusion in Nigeria.

Identifying and Managing Risks Associated with Financial Inclusion Initiatives.



                 WHO SHOULD ATTEND

         Officials of Central bank of Nigeria (CBN), Nigeria Deposit Insurance Corporation (NDIC), Deposit Money Banks, Private Mortgage Institutions, Development Banks, Microfinance Banks and Other Finance Institutions.

         Financial Consultants, Financial Co-operatives, Credit Bureaus and Rating Agencies, Pension Fund Custodians and Administrators

         Insurance Companies, Securities and Exchange Commission, Nigerian Stock Exchange, Government & Agencies, Multilateral & Bilateral Finance Institutions, Non-Governmental Organizations, Consumer Advocacy Organizations, the Media, Chambers of Commerce, etc



A team of seasoned experts has been assembled to facilitate at this workshop. They include:

Mr. Eduardo C. Jimenez

Microfinance Advisor,

Bangko Sentral ng Pilipinas

Mr. Shri Bipin Nair

Asst. Gen. Mgr, Financial Inclusion Division

Reserve Bank of India


Dr. Bola Fajemirokun,

Founder/Executive Director Development Initiatives Network (DIN)

Mr. Paul Eluhaiwe,

Director, Development Finance, CBN

Mrs. Bunmi Lawson,

MD,  Accion Microfinance Bank,



                 PARTICIPATION FEE

Participation fee of N105,750.00 

Per participant covers VAT, Programme Materials, Photograph, Tea/Coffee and Group Lunch only.

                   MODE OF PAYMENT

Certified bank cheque/bank drafts should be drawn in favour of The Chartered Institute of Bankers of Nigeria or e-payment to GTBank Plc (Acct. No. 0000845015 Sort Code 058).


Eduardo Cabral Jimenez

Mr. Eduardo C. Jimenez is currently the Microfinance Advisor of the Bangko Sentral ng Pilipinas, in charge of policy and regulatory issues affecting the practice of Microfinance and Financial Inclusion since 2001.  An Associate of the Bangkok based, Alliance for Financial Inclusion (AFI), a global network of financial regulators from 88 developing countries.  Ed has traveled to about 30 countries to present papers, to lecture, to evaluate or design a development project.   In the last 15 years, he has worked as consultant to the UN and the World Bank/IFC Group well as with other multilateral and bilateral organizations like Asian Development Bank (ADB), GTZ/GiZ, FAO, USAID, EU among others.  He has also served as advisor to Department of Finance and the Cooperative Development Authority of the Philippines in crafting the Philippines Performance Standards for Microfinance Practitioners (COOP-PESOS; PESO) as well as the Philippines Microfinance Literacy Program.

He is presently serving on the board of the Microfinance Council of the Philippines (MCPI), Inc, the Community Economic Venture (CEV), Inc. and in other social-development organizations in the Philippines, Born in Manila, Philippines, he studied Economics at the Polytechnic University of the Philippines and graduate studies in public administration and policy at the University of the Philippines -Diliman and at Carleton University, Ottawa, Canada.  He has also attended relevant professional training seminars in Australia, Indonesia, Italy, Israel, United Kingdom and the USA.


Mr. Shri Bipin Nair

Mr. Bipin Nair is an Assistant General Manager in the Reserve Bank of India in charge of the Financial Inclusion Division in the Rural Planning & Credit Department of Reserve Bank of India.

Mr. Nair acquired his Masters in Commerce from the University of Mumbai, he holds a Post Graduate Diploma in Business Management, Diploma in Treasury & Risk Management and is a Chartered Associate of the Indian Institute of Bankers.

Mr. Nair has served the Reserve Bank of India for more than 2 decades. He has had the experience of working in various capacities in departments such as the Government Accounts, Banking, Public Debt Management and Information Technology.  Mr. Nair is currently engaged in framing policies on Financial Inclusion in the Rural Planning & Credit Department of RBI.


For nominations or further enquiries, please contact:

Uche (08033441790)    Peter (08028444550)




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Event Date > 10/9/2013


The Chartered Institute of Bankers of Nigeria invites students from Banking & Finance in Nigerian tertiary institutions and student members of the Institute to participate in an Essay Competition to mark its 50th Anniversary.


The objectives of the competition are to encourage creativity and leadership skills as well as foster deeper understanding of the Institute among the students.



·         All students of Banking and Finance in recognised and accredited tertiary institutions in Nigeria.

·         Students Members of the Institute ONLY.

Entry Modalities

·         Application is free

·  Interested candidates must download the Application Form from the Institute’s website

·  All entries must be accompanied with one passport photograph.

·  The Application form should be authenticated by the Applicant’s Head of Department and stamped.

·    The essay must be written in English language and typed in “Times New Roman font”, “12 font size”, double line spacing with 1” right and left margins each on A4 size paper.

·        The essay should be in a maximum of 4 pages.

·        Multiple entries will be disqualified.

·        All entries must be received not later than October 16, 2013.

·  Only shortlisted candidates would be contacted for further screening interview.

·    Each candidate is expected to submit either electronic copy to or hard copy to any of the following addresses:

The Registrar/Chief Executive,

The Chartered Institute of Bankers of Nigeria,

PC 19, Adeola Hopewell Street,

Victoria Island, Lagos

The National Secretariat Annex,

The Chartered Institute of Bankers of Nigeria

NEXIM Building

Plot 975, Cadastral Zone AO, Opposite COJA

Central Business District, Abuja

The Eastern Zonal Office

The Chartered Institute of Bankers of Nigeria

Plot 264, Works Layout

Near Madonna Schools

Owerri, Imo State


1st Prize      -      N200,000.00 plus I-pad

2nd Prize      -      N150,000.00 plus Laptop

3rd Prize      -      N100,000.00 plus Tablet Phone

Consolation Prizes for Zonal Winners

Prize          –      N50,000.00 each


The Institute will not entertain any Essay not received, either by mail or through post, by the submission deadline. 

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Event Date > 12/2/2013

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Event Date > 3/21/2014



March 20-21, 2014


Best Western The Island Hotel, Opposite Bar Beach, Victoria Island, Lagos


8.00 am















How an organisation managers customer complaints is critical in order to maintain a good reputation and to keep clients business. An effective customer complaints management improves customers care, satisfaction and complaints resolution. In Nigerias banking industry, failure to properly manage complaints effectively, could cause more harm than good to the institutions concerned, especially when such complaints impact negatively on the banks reputation and integrity. 


Experience from the Bankers Committee Sub-committee on Ethics and Professionalism has shown that some of the complaints from bank customers and consumers could be professionally managed at the front desk level to save the bank from the risks and losses they may be exposed to.


This workshop is targeted at instilling the culture of excellence in the management of consumer complaints in organisations in order to save the system from risks/losses and rebuild/restore soundness in the economy.


Learning Outcomes

At the end of the workshop, participants would be expected to:

Recognize the skills and qualities needed to manage customer complaints effectively

 Establish skills in building rapport and engaging with the customer

Demonstrate empathy whilst maintaining control of the conversation

Establish the customers needs through questions and listening

Diffuse difficult customers emotional responses

Resolve typical work based complaints effectively

Know the role of feedback in the complaints management system

Appreciate the role of Ethics, Professionalism and Corporate Governance in the customer complaints process.



Identifying the sources and types of Consumer Complaints in Nigerian Banks and Nipping them in the Bud.

Complaints as a Healthy Tool for Organisational Growth and Development.

Managing Consumer Complaints in Electronic Banking Platform and Achieving Customers Satisfaction.

The Platinum Rule: Handling and Satisfying Difficult Customers.

Understanding and Managing Complaints Outcomes and Creating the Feedback Loop

Alternative Dispute Resolution (ADR) as a Tool in Resolving Customer Complaints.



Who Should Attend

Staff of Central Bank of Nigeria, Nigerian Deposit Insurance

Staff of Development Bank

Staff of Inspection and Compliance Departments of Banks

Staff of Operations, Sales and Marketing Departments of Banks

Front Desk Officers of Banks and other organisations

Staff of Corporate Services Departments of Banks

Staff of Human Resources, Customer Services and Relationship Departments of Banks and other organisations

Staff of Learning Academy of Banks

Staff of Customer Care Unit, etc.



N105,750.00 (One Hundred and Five Thousand, Seven Hundred and Fifty Naira) only per participant (covers VAT, Workshop Materials, Tea/Coffee, Snacks and Group Lunch only)

Mode of Payment

Certified bank cheque/bank drafts should be drawn in favour of The Chartered Institute of Bankers of Nigeria or e-payment to First Bank Plc. (Acct. No. 2000607939 Sort Code 011152439).



Pat                 08101061334

Rufus             08023251283

  Event Registration  [Click here to register for this event]
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Event Date > 4/15/2014



April 15-16, 2014


Reiz Continental Hotel, Plot 779, Cadastral Zone AO, Central Area, Abuja


9.00 am





Money Laundering, a damaging aspect of corruption is a very serious problem in a lot of countries. The laundering process allows perpetrators of financial fraud, drug traffickers, terrorists, warlords and other criminal enterprise to perpetuate and live lavishly from illegal activities 

The criminals choice of money laundering vehicles is only limited by his or her creativity thus making it not only a law enforcement problem but a serious national and international security threat as well.

This Workshop is therefore designed to provide participants with the most current anti-money laundering information, latest technology and regulatory changes and the best time-saving tool to tackle all anti-money laundering issues.

Learning Outcomes

At the end of the workshop, participants would be expected to:

Discuss the Roles and Responsibilities of Government, Regulatory and Law Enforcement Authorities in preventing Money Laundering.

Understand the implications and penalties for non-compliance with Anti-Money Laundering Legislations

Understand how virtual networks are used to move illicit funds globally.

Set up compliant and cost effective Anti-money Laundering System.

Understand Customer Due Diligence Requirements


Anti-Money Laundering Legislation in Nigeria, New Regulations and Guidance Notes: An Overview

Kidnapping and other Terrorist Activities and Money Laundering: Establishing the Nexus and Managing the Challenges.
Preparing for the Next Generation of Money Launderers: Mitigating Threats posed by m-payment and e-money.

Customer Due Diligence (CDD) and the Risk-Based Approach to Anti-Money Laundering.

New International Initiatives in Combating Money Laundering.

Rendition of Returns and Maintenance of Information under Anti-Money Laundering

Designing Effective Internal Systems and Procedures for
Controlling Money Laundering.

Who Should Attend

Compliance/Money Laundering Reporting Officers

Branch/Relationship Managers of Banks and other Financial Institutions

Government Regulators

Compliance Officers of the Nigeria Customs Service

Chief Inspectors/Heads of Compliance Units of Banks

Heads of Banking Operations

Internal Auditors assuming responsibilities for Money Laundering/Financial Crimes Issues

Bank Examiners


Financial Crimes Experts

Law Enforcement Agencies

Estate Agents/Mortgage Officials

Risk Mitigation Officers

Securities Brokers/Dealers

Investment Advisers

Officials of Credit, Debit & Pre-paid Card Companies



A Team of competent and seasoned experts has been assembled to lead discussions during the Workshop.


N125,750.00per participant (covers VAT, Workshop  Materials,  Tea/Coffee, Snacks and Group Lunch only)

Mode of Payment

Bank cheque/draft drawn in favour of The Chartered Institute of Bankers of Nigeria or e-payment to Guaranty Trust Bank Plc (Account Number: 0000845015, Sort Code: 058152010


Maria               08023903646

Richard            08032170275
Office Line       08025530890

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Event Date > 6/9/2014


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